Q: What types of payment do you accept?

A: We accept VISA, MASTERCARD, DISCOVER, AMEX, Money Order (USA only) and Paypal.

Q: Do I have to pay taxes on my purchases?

A: Tax is only applied to Florida residents at 7%

Q: How do I pay by money order?

A: Simply select your payment method as money order on the ordering page.

Q: Who do I make my money order out to:

A: Please make all money orders out and send to:

Florida IT Services, Inc.
2362 SW 26 Ln
Miami, FL 33133
United States

Shipping

Q: Do you ship international?

A: We ship worldwide for your convenience.

Q: What shipping services do you offer?

A: We ship USPS First Class Mail and Priority Mail domestically and Priority Mail International worldwide.

Q: How are shipping costs calculated:

A: Shipping costs are calculated by shipping service type and weight for domestic orders. International shipping costs are calculated by weight and region.

Q: I need my package urgently, can you overnight?

A: We can ship USPS Express Mail if needed urgently, but you must notify us.

Q: When should I expect to receive my order?

A: Domestic: First Class Mail delivery time is between 2-9 business days

Priority Mail delivery time is between 2-3 business days

Express Mail delivery time is overnight.

International: Priority Mail International is between 6-10 business days

Express Mail International is between 3-5 business days

Q: Can I purchase shipping insurance with my order?

A: Yes, shipping insurance is available for domestic orders. Insurance is only included on international orders purchased with Express Mail Shipping Service.

Q: Am I provided tracking information with my order?

A: Yes, all Domestic orders are provided with tracking information. Only International Express Mail Orders are provided with tracking information.

Q: If I pay by money order, when will my item be shipped?

A: Orders will be mailed once payment has been received.

Sizing

Q: How do I know what size to order?

A: A size chart is provided for your convenience and some of our single listings will include detailed measurements.

Q: What sizes do you make?

A: Sizes range from XXS-2XL. These sizes are not available on all items.

Washing Care

Q: How do I care for my corsets?

A: Please remove ribbon from corset and hand wash. Line Dry.

Q: How do I care for items with mesh or fishnet material?

A: Please hand wash and line dry.

Q: What is the best way to care for apparel with grommet tape?

A: Apparel with grommet tape can be machine washed, but hand washing is preferred. Always line dry.

Q: How do I care for items with metallic ruffled elastic?

A: All items with metallic ruffled elastic should be hand washed. Line dry.

Q: Why should I hand wash instead of machine wash?

A: Hand washing on band shirts preserves the image longer than machine washing. Many of our designs incorporate some more delicate trims and require hand washing.

Q: Why should I line dry instead of machine dry?

A: Lind drying helps preserve the image on band shirts and prevents from any snagging or tangling which can occur in the dryer.

Return Policy

Q: Do you accept returns or exchanges?

A: We do not accept returns or exchanges. For this reason, it is paramount you read all measurements and view our size chart. All sales are final.

Custom Orders

Q: What kind of custom orders do you make?

A: We can make any of the styles you see through out the site in your size.

Q: Will you take my specific custom request?

A: Currently we will only make custom items according to the styles we normally sell. If I have the time, I might be able to take your specific request, but it all depends, please contact me first with your request.

Q: What is the process if I choose to send in my own shirt?

A: You can send us your shirt, but please keep in mind, the size of your shirt depends on the style we can make. For example, you must send a shirt which is at least one size larger than the size you would like if the shirt is brand new (If you need a size Medium, your sent shirt must be a men's size Large).

If sending a used, washed shirt, the size must be two sizes larger than the size you need (If you need a size Medium, your sent shirt must be a men's size X-Large).

Mini dresses can only be made with a men's size Large for a size Small dress, XL shirt for a Medium, 2XL shirt for Large

You must send your shirt safely and securely by purchasing insurance or having tracking information or delivery confirmation. I will not be held responsible for any lost or damaged items. If you have a vintage tee or shirt you absolutely love, I would not recommend sending it for this reason.

Your shirts should be sent to:

Florida IT Services, Inc
2362 SW 26 Ln
Miami, FL 33133

I didn't see my question?

Please feel free to ask any questions or comments you might have by going to our Contact Us page